FAQ

How long do orders take to be posted once I have placed my order?

Once you order has been placed and payment received, it will generally be posted within 1-3 working days if the item is in stock.

For items that are made to order, please allow 10-14 days for production and then 1-7 days for delivery. Generally, I try my best to produce your items in under a week, but there is also a rush option you can choose at checkout to have items made in 5 business days.

Delivery times vary, but on average 1-7 days depending on your location and shipping option you choose. If you require your delivery urgently, please choose the Express post option.

Once your order has been posted, we can’t be held responsible for missing packages. If you’re concerned about this, please choose Registered or Express post at checkout which has tracked post.

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Why are some items listed as ‘made to order’?

Some items I don’t keep on hand and only make them as they are ordered. These are ‘made to order’ items and are generally take 10-14 days to produce, although I try to have items made within a week. There is a rush fee available at check-out if you’d like to ensure an item made and posted within 5 days.

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Do you make custom orders?

Yes! I love making custom orders. Just send me an email to me at [email protected] with what you’re after and I’d love to work with you to create something just for you!

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